We are currently running a ‘Free delivery on all orders’
within the U.K.
We will only post out to the address specified on your
PayPal or the information that you input if you have paid by card.
Flat rate £ 8.70 *
Rest of the world
Flat rate £ 10.95 *
*Please be aware that we only send International parcels as
Tracked and signed or signed for depending on the type of service Royal Mail
provides to your country.
Once payment has been cleared, we will process your order
and you will be notified via email when your order has been dispatched
with a tracking number. This normally takes between 7-10 days but may be
longer depending on the carrier. We do not accept responsibility for missed
packages or delays by the carrier.
If you are not happy with the delivery charges, we have
another option for you.
Why not convince your friends to place an order with you? A
combined order will cost less in terms of splitting the delivery charges up…..Sharing
is caring after all!
When ordering goods from Lissome Collection, for delivery
overseas you may be subject to import duties and taxes, which must be borne by
the recipient. We have no control over these charges and cannot predict what they
may be as custom policies vary from country to country.
LOST/DAMAGED PARCELS ( U.K and Overseas)
Once we post out your items the responsibility then
lies with Royal Mail.
We do not take accountability for lost or damaged Parcels
and this must be resolved with royal mail.It is essential that you keep all
postage and packaging in its original form I order to make a claim;
without this you will be unable to make a claim for compensation.
In exceptional cases we may take up the task of filing a
complaint to royal mail in which case once we receive compensation we may
then offer you a refund however please note that this is a very long process
and royal mail do not class a package as lost unless it has been more than 15 days
so it is only after 15 days that we may make a claim.